What happens if I refuse the parcel or cancel after shipment?

Parcel not delivered or returned to sender

If your parcel is returned to us, do not worry: we will inform you as soon as we receive it.
In some cases, return fees may be deducted from the refund amount.

📩 Please contact us to report the situation:

• By phone: 06 13 36 50 45 (Monday to Saturday, from 10am to 7pm)

• By email: contact@alhidayah.fr